Change Initiatives Fail Because We Focus on the Wrong Dimension

David Emerald contends that because we focus on

  • The design and implementation of the systems, process, and structures that enable work to be done

and not

  • The way we think about how we think, interact, and take action

change initiatives tend to fail.[1]

References

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And here it is, the fundamental reason: most change initiatives are rooted in dimension B—management’s systems, processes and structures—without any consideration for, let alone work within, dimension C, which is how we’re thinking about how we work. (Location 134) #✂️


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